Supply and Equipment support staff are available, free of charge, for our customer's use on products purchased from Lawson. Visit one of our Super Centers located in St. Louis or Atlanta, for "hands-on" assistance or call 314-382-9300 for centralized technical help.

Service technicians are available at reasonable rates to visit your facility and provide equipment set-up, training and consulting services.

Emergency Lawson Equipment Support Pager
24 hour Emergency Service Hot Line is available for equipment customers.
Call 314-382-9865 and press option #6. This is a pager. Enter your area code and phone number and a technician will call you back as soon as available - most calls are returned within 1 hour of the initial page.

Albatross
Service for all Expert Products and Albatross equipment is available at:
Phone: 718-392-6272
F ax: 718-392-2899

XANTÉ
XANTÉ CORPORATION warrants their ScreenWriter laser printers against defects in material and workmanship for a period of ONE (1) YEAR from the date of original purchase. If your printer is not covered by a XANTÉ warranty or a XANTÉ service plan, there will be a $35.00 per incident charge for Technical Support. This does not include labor or parts costs.
Tech Support in Mobile Alabama 7am - 6pm CST Call Early!
Toll Free: (800) 926-8393
Phone: (251) 473-4920
Fax: (251) 473-6503
Have your printer serial number ready. They will assign an incident number and a technician will call you back.
Printer Drivers & Manuals
ScreenWriter 3 www.xante.com/support/sw3/
ScreenWriter 4 www.xante.com/support/sw4/

Epson
(562) 276-1300
MSD Sheets

www.epson.com/cgi-bin/Store/support/SupportIndex.jsp
www.epson.com/cgi-bin/Store/support/SupportEmailIndex.jsp

FastFilms™ Free Technical Support - For Life!
www.fastfilms.com/support.php
Phone Support: (480) 929-0640
Fax Support: (480)929-0766.
If you have a problem with the program please re-read the manual and make sure you are following the on-screen prompts exactly before you call for support. If you can't resolve the problem, call the FastFilms support line between the hours of 9:00am and 4:30pm Mountain Standard Time in the winter. (Arizona does not use Daylight Savings time in the summers Pacific Standard Time in the summer). Call Early! E-Mail Support support@fastfilms.com

Adobe Photoshop Support
FastFilms will help with minor Photoshop issues that relate to FastFilms. If you are having Photoshop technical problems, contact their technical support line.
Windows (206) 675-6303
Apple (206) 675-6203

FastRip™
www.fastfilms.com/fastrip/users/
Phone Support
If you have a problem with the program please reread the manual. Please read the following Problems and Solutions before you call support. If you can't resolve the problem, call our support line at (480) 929-0640 between the hours of 9:00am and 4:30pm Mountain Standard Time (Arizonan's never change their clocks and are the same as Pacific Standard Time in the summer). Please have the computer near the phone with FastRip and the graphics program up and running so our support person can better serve you.