Lawson Screen & Digital Products in Saint Louis is open for business 8:00 am to 5:00 pm (CST) Monday thru Friday. Please fill out the Service Assistance Form below for technical help on any Lawson screen printing machine, direct-to-garment printer or other digital printing equipment. You can also call 314-382-9300 and ask for service assistance, based on what type of machine and issue you are experiencing.
Service technicians are available to visit your facility and provide equipment set-up, training and consulting services. To schedule a technician to visit your shop, please call 314-382-9300.
To help resolve your issue in an expedited manner, please complete the Support Request Form below, and upload low-res photo(s) of the issue you are having, or the parts you may need. Someone will contact you shortly after receiving this completed Service Support Ticket.
24 Hour Emergency Service Hotline If it is after hours (after 8AM - 5PM CST), call 314-382-9300. You will be directed to the automated attendant. Listen to the options presented and select the prompt to speak with a Service Technician. This will transfer you to Lawson's 24-hour Hotline. If you get a voicemail recording after being transferred, please leave a message as someone will call you back as soon as possible. Note: Do NOT call the 24 Hour Hotline for T-Jet or other Non-Lawson Equipment (for non-Lawson items, call during our normal working hours). You must be a customer to utilize this service.
For support on non-Lawson items, please visit our industry partner's page to guide you on who to call for further assistance.
