Equipment Support

You will receive the best screen printing machine and digital t-shirt printing equipment support when you go directly to the manufacturer. Lawson Screen & Digital Products works hard to ensure you are satisfied with your product and service.

Lawson Screen & Digital Products in Saint Louis is open for business 8:00 am to 5:00 pm (CST) Monday thru Friday. Supply and Equipment support staff are available, free of charge, for our customer's use on products purchased from Lawson. Call 314-382-9300, or fill out the form below for technical help. Service technicians are available at reasonable rates to visit your facility and provide equipment set-up, training and consulting services.

24 hour Emergency Service Hot Line is available for equipment customers.
If it is after hours (after 8AM - 5PM CST), call 314-382-9300. You will be directed to the automated attendant. Listen to the options presented and select the prompt to speak with a Service Technician. This will transfer you to Lawson's 24-hour Hotline. If you get a voicemail recording after being transferred, please leave a message as someone will call you back, usually within 1 hour.
Note: NO 24 Hour Support for T-Jet users! Do NOT call the 24 Hour Hot-Line for T-Jet or other Non-Lawson Equipment (for non-Lawson items, call during our normal working hours).

Albatross
Service for all Expert Products and Albatross equipment is available at: 718-392-6272

To help resolve your issue in an expedited manner, please complete the Support Request Form below, and upload low-res photo(s) of the issue you are having, or the parts you may need. Someone will contact you shortly after receiving this completed Service Support Ticket.

Create a Service Support Ticket

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Graphic Equipment


Heat Transfer Equipment


Used Equipment

5110 Penrose St.
Saint Louis, MO 63115
314-382-9300